What to expect.
We’ll help identify the right solutions for your business and secure the best products on the market. No selling you more than you need, and no hidden costs down the line.
Our experienced engineers will set you up for success with a brand new system, the latest upgrades and all the services you need, all installed by an expert.
We’re with you every step of the way, providing 24/7 IT support and keeping you up and running. Should we need to provide onsite support, we’re only a short drive away.
Our support team respond quickly to get you back at 100% efficiency. We’re proud of the 99.9% uptime of our customers, and we won’t let it go! We know how much downtime affects your business!
Plan for success.
We discuss your business thoroughly to enable us to understand what solutions are the best fit for your business. We consider your budget, the scale of your business, and how best to futureproof.
No hard selling. Ever.
Our sales team won’t try to coax you into buying more than you need. If your business doesn’t need a high-end service we don’t try to push it onto you. Not in the planning phase, not at the point of sale, and not at renewal.
We know trust is hard to win and easy to lose. This is why we aim to never falter on the principles above, and always provide the best service and experience for you.
How we can help you as a West Midlands based business.
We’ll work closely with you to understand your needs, ensuring our proposal is suitable for your budget, your location, and the size of your business. We will also take into consideration what tech is coming over the horizon, so that your solution is modern and doesn’t leave you behind the curve.
We offer a range of services including, but not limited to;
Our dedicated team will design and deliver the services that best suit your requirements. Contact us today to speak to one of our team about your situation.
Who we are.
Established in 2002, we provide IT support and a range of other services to businesses in the West Midlands. We transform the way that businesses operate and help them take full control of their IT and phone systems; significantly enhancing their productivity, customer service levels, flexibility and efficiency.
We strive to form long-term partnerships with our clients in order to gain a deep understanding of their organisation and support them through a changing technological landscape. We look forward to helping your business do the same.
Who we provide IT Support to.
We work with organisations across a broad range of sectors, each with specific requirements. Our customers include manufacturers, schools, charities, solicitors, medical practices and many more. Our flexible solutions and experience mean we can keep business like yours thriving.
We work very closely with organisations with complex requirements such as the National Careers Service, the Royal Commonwealth Society, and Malvern Theatres.
Enquire now to find out how we can help you.
Join our satisfied customers.
“No questions or requests have been too much, and any changes required have been dealt with immediately. We cannot fault the support provided and would be more than happy to recommend IMS.”
— Office Manager,
“Working with IMS has been easy. So easy that since the install, they have supplied a number of our clients with the same system. This is a testimonial in itself.”
— Managing Director,
“We have discovered so many benefits to using IMS’s hosted telephone system. The system is wonderfully flexible, and the call quality is superior to the system we used previously.”
— Managing Director,