PRODUCT SUPPLY, MAINTENANCE & SUPPORT
IMS Technology offer full IT solutions with support contracts that give you the peace of mind you need to maximise your business I.T. systems.
Our support Team are on hand to give you the support you need when you ask for it, all or support requests are monitors with a ticketing system to ensure response times are met and monitored.
IMS engineers can access your workstation or server remotely to fix and diagnose most issues we also have field-based engineers who are on hand to visit your site if required. The IMS helpdesk can be accessed by telephone or directly into our ticketing system by Email.
Working with our trusted engineers, we help your business become equipped with high quality IT systems that will last, so that your investment generates the expected value. The fast-paced world of IT is ever changing and as businesses, we need to change with it.
From migrating emails to a centralised data centre or removing all servers from your office, so you can work anywhere and anytime: our solutions help you determine and control exactly how your business should be operating.