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What we do.

Keep your business running.

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Upgrade old & ineffective hardware.

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Protect your users and devices.

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Help you work on any device.

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Lower your costs for utilities.

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Who we are.

Established in 2002, we provide IT support and a range of other services to businesses across the UK. We transform the way that businesses operate and help them take full control of their IT and phone systems; significantly enhancing their productivity, customer service levels, flexibility and efficiency.

We strive to form long-term partnerships with our clients in order to gain a deep understanding of their organisation and support them through a changing technological landscape. We look forward to helping your business do the same.

What to expect.

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Expert consultation.

We’ll help identify the right solutions for your business and secure the best products on the market. No selling you more than you need, and no hidden costs down the line.

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Professional installation.

Our experienced engineers will set you up for success with a brand new system, the latest upgrades and all the services you need, all installed by an expert.

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Ongoing support.

We’re with you every step of the way, providing 24/7 IT support and keeping you up and running. Should we need to provide onsite support, we’re only a short drive away.

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Rapid response.

Our support team respond quickly to get you back at 100% efficiency. We’re proud of the 99.9% uptime of our customers, and we won’t let it go! We know how much downtime affects your business!

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Plan for success.

We discuss your business thoroughly to enable us to understand what solutions are the best fit for your business. We consider your budget, the scale of your business, and how best to futureproof.

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No hard selling. Ever.

Our sales team won’t try to coax you into buying more than you need. If your business doesn’t need a high-end service we don’t try to push it onto you. Not in the planning phase, not at the point of sale, and not at renewal.

We know trust is hard to win and easy to lose. This is why we aim to never falter on the principles above, and always provide the best service and experience for you.

Michael Jeffries
Michael Jeffries
Absolute pleasure to work with. As my business grew I moved into a bigger office space and IMS listened carefully to my needs and came up with a solution that met our needs and was completely scalable. They deal with issues within a few minutes and come up with innovative solutions to our specific needs. So far I'm delighted!
Raj Sharma
Raj Sharma
Fantastic company to work for.
Andrew Allchurch
Andrew Allchurch
IMS deal with both our Phone and IT requirements. They are a great company to deal with and handle any of our support issues really quickly. Also really good value for our phone costs. Would highly recommend.
James Martin
James Martin
Friendly professional service and people happy to recommend to all
Steve Robinson
Steve Robinson
Excellent service provided, always available when needed and our new phone system & lease line works fantastically well. Added benefit of being able to re-direct calls to our mobiles in these testing times has been invaluable!
Anne-Marie Martin
Anne-Marie Martin
We've been working with IMS for a while now and they're professional, responsive and go over and above. We'd highly recommend them! Great work guys!
David Lanham
David Lanham
Our company has used IMS Technology to provide us with telephony and data services for over 10 years and we have always been happy with their service, support and pricing. We recently upgraded to a new hosted voice system with them and the whole process was very smooth from start to finish, the on-site installation conducted by Raj was very professional and friendly. We highly recommend IMS!
Chris Osborne
Chris Osborne
Moved to IMS in October 2019 to help us reduce the number of supplies we have (Phones, IT infrastructure, software and support all in one place) Chris presented an excellent package, offering a fair saving and better service levels. The technical support team is always there, professional and very helpful - essential for a smaller operation such as us. No noticeable service disruptions from the pandemic. I now have a friend moving his business over to IMS Technology as well. Great team!

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