If you need support with any service, you can find answers to many of your questions by visiting our support pages.

But if you can’t find what you need you can call us on 0121 272 2333 or 01564 821 630 Monday to Friday, 9am to 5pm.

If you need to talk to us about your account, please have your account number ready so that we can help you as quickly as possible or email us at

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