Who we are.
Established in 2002, we provide a range of IT services to businesses across the UK. We transform the way that businesses operate, and help them take full control of their technology; significantly enhancing their productivity, customer service levels, efficiency, and security.
We strive to form long-term partnerships with our clients in order to gain a deeper understanding of their organisation and support them through an everchanging technological landscape. We look forward to helping your business do the same.
We’ve invested in hiring skilled staff, to ensure our service and support, is the best it can be for our clients. We know the skills and knowledge required to excel in our space, and have nurtured this since our establishment.
What we do.
We help businesses to grow by designing, building, and optimising elegant IT and phone infrastructures for companies across the UK, each designed to be cost-effective and deliver outstanding performance in your area of expertise.
Mastering the latest cloud technologies, and staying abreast of every new development, we focus on what’s important to your organisation – so you can get on with doing profitable business.
As your provider of choice, we’ll share your journey to success.
- Our highly qualified service desk will be on hand to ensure the smooth operation of your business.
- We’ll be your eyes and ears about new developments in tech.
- We’ll make recommendations for how your company can best exploit them.
Why customers choose us.
Our staff have over 30 years of experience in IT services and support, and at IMS we have been providing excellent service for close to 20 years. We have over 5000 users, and thanks to our highly knowledgeable support team, we have a customer uptime of 99.9%. That’s the same as 1 day of downtime in almost 3 years!
We have experience working with organisations across a broad range of sectors, each with varied and specific requirements. Our customers include manufacturers, schools, solicitors, medical practices, prestigious golf clubs and more. We also proud to work with prolific organisations with complex requirements, such as the Royal Commonwealth Society, Malvern Theatres, and the National Careers Service.
“No questions or requests have been too much, and any changes required have been dealt with immediately. We cannot fault the support provided and would be more than happy to recommend IMS.”
— Office Manager,
“Working with IMS has been easy. So easy that since the install, they have supplied a number of our clients with the same system. This is a testimonial in itself.”
— Managing Director,
“We have discovered so many benefits to using IMS’s hosted telephone system. The system is wonderfully flexible, and the call quality is superior to the system we used previously.”
— Managing Director,