ABOUT US

Established in 2002, we have utilised over 30 years of industry experience to steadily grow an impressive customer base throughout the UK. We transform the way that businesses operate and help them take full control of their phone and ICT systems; significantly enhancing their productivity, customer service levels, flexibility and efficiency. That’s why we’re trusted by high profile clients such as Virgin Media and the Duke of Edinburgh (DEIAF).

Our Service

Our comprehensive service covers everything from basic support to complete network specification and installation. Crucially, we possess the expertise to maintain any phone line and any make or model of phone system, anywhere in the UK.
We pride ourselves on the quality of our service and place great emphasis on providing bespoke and real value solutions that are right for each customer.

Our Clients

IMS have built a large, diverse and well-established client portfolio due to trust, clear communication and business transparency. That's because we listen and provide solutions to specific business requirements, supported by good old-fashioned customer service. IMS works across the public and private sectors, recognising that each organisation has its own unique culture, challenges and specific needs. We can think "from your side of the table" when offering bespoke solutions. After all, we face the same challenges as our clients.

Our Promise

We are highly consultative in our approach both when determining initial requirements and through the life of every contract. In contrast to most service providers, we believe that proactive and ongoing communication should be at the core of our offer. Our promise is to consistently advise you of products and services that increase efficiency, enable you to work smarter and provide competitive advantages, whilst maximising cost-effectiveness.

Why Choose Us?

Industry Leading Services

In contrast to many of our competitors, we don't make our own systems! IMS only use Broadsoft, the industry leading business telecommunications provider to guarantee high quality phones, continuity of service and immense functionality. We work in close association with some of the best suppliers.

Great Solutions

We take full responsibility for the installation of your phone system and don’t ‘pass the buck’, with zero maintenance required due to the reliability of our systems! You deal with us as a single supplier for all your needs, including calls, data connections, routers and data switches.

Years of Experience

With over 30 years of telephony experience, our experienced staff (including ex-BT professionals), have seen it all and can expertly manage any technical or customer service issue.

Want to know more?

Take a look at our case studies and learn more about us!